Firmware Update

Warning

Please do not update the firmware unless one of our tools explicitly tells you to do so! If our software cannot access the device, the problem is often not the firmware or logic versions, but USB permissions or drivers. Also the incorrect usage of the DV GUI, by not selecting the device from the drop-down menu, often leads to issues. Please visit our FAQ for more details.

The software running on the camera can be updated as follows:

  1. Open DV

  2. Select Maintenance -> Update camera firmware

  3. Wait for the firmware update window to appear

Flashy update window

  1. If there is an update available, the tool will display the update. If the newest firmware version is not listed, you may want to update DV

  2. If available, click Update firmware and Update logic

  3. Unplug and re-plug the camera